The coolest invention EVER

We got a new sectional a couple weeks ago. We bought one last summer and had many problems with it and finally got a replacement one. It's a terribly long story but it for sure had a happy ending. Here is the short version: We bought it from RC Willey but we had to go through the manufacturer for warranty problems, which was Lane. Terrible customer service, terrible couch, terrible everything. Matt finally called RC and told them of the trouble we were having. They sent someone out to look at it and they had a whole list of repairs that should be done. Then they called us and said it would not be worth it because they would basically have to replace the whole thing and to come get a new one and they would match it penny for penny what we paid last summer. We picked one out. Read some consumer reviews and went back and got it. We had our old one gone, our new one delivered, and a check in the mail for the difference within one week! RC Willey gave us fabulous customer service and took care of us so well. They turned a horrible situation into one we couldn't be happier with. There are a few differences in the old and new couch but the main one is that this one has a hide-a-bed which my kids think is AMAZING! They want to sleep on it EVERY night and think it is the coolest thing EVER. Remember when simple things made us so happy?